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Privacy & Security
At Primary Residential Mortgage, your privacy and security are a primary concern.
The mortgage process involves communicating personal and financial data, and we
understand the need for a safe and secure environment in which to share this
information. We respect the trust you are giving us and do not use your
information for any purpose other than to help the lender underwrite and
approve your loan. Under no circumstances will Primary Residential Mortgage
share, rent or sell any of your information to any person or organization.
The Primary Residential Mortgage privacy and security policies appear below.
If you have any questions or concerns regarding these statements, you should
contact the Primary Residential Mortgage site coordinator at webmaster@primeres.com.
PRIVACY POLICY
Information we collect. When you visit Primary Residential Mortgage, or any
of its affiliated or private labeled websites, you complete a simple application
that includes certain personal and financial information about you, including
your name, phone number, social security number, email address, income and
other financial information depending on your expressed loan preference.
This information will not be shared or sold to any person or organization
except as authorized by you, to our authorized loan officers, or as may be
required by law or court order. If you Email us, your name and other identifying
information will not be sold or shared with any person or organization. However,
your email address or telephone number may be used by authorized Primary Residential
Mortgage employees or agents to contact you concerning your comments or questions.
If you use Primary Residential Mortgage service through an affiliate site,
under no circumstances will an affiliate ever see your information. Primary
Residential Mortgage will never sell or share your information with an affiliate.
All transactions take place on Primary Residential Mortgage servers; please
see our Security Statement for more information on how we protect the integrity
of your data.
If you use Primary Residential Mortgage service through one of our co-branded
sites, the partner will never see your information. All transactions take place
on our servers and we do not share or sell this information with our partners.
If you use Primary Residential Mortgage service through one of our private-labeled
sites, the partner company will report certain information about your loan to Primary
Residential Mortgage, and Primary Residential Mortgage will treat that information in
the same manner with which we treat personal information entered on our site. All of
our partners operate under federal and/or state laws and regulations and believe, as
we do, that the Internet is an exciting and secure place to do business. However, as
some of our partners may keep and use your information, we recommend that you contact
them directly for more information about their specific privacy policies.
Who we are. Primary Residential Mortgage is a private company that provides
applications services to the financial community. Our goal is to level the
playing field by offering technology and services to financial institutions
that allow them to compete against the “big guys”.
How your information is used. When you fill out a qualification form, including
your name, phone number, social security number, email address, income and other
financial information depending on your expressed loan preference, we use this
information to help the lender underwrite and close your loan only. The lender
may also send your information to other third parties that you specifically authorize.
Limited distribution of personal information. At your direction (when you click
on the “Submit” button), the information that you provide to us on
the qualification form will be sent through the Primary Residential Mortgage
system and presented to our authorized loan officers and other third parties
you specifically authorize. After our authorized loan officers receive your
information, they may contact you directly via phone, email or other communications.
Changing and deleting your information. To ensure that the personal and financial
information you provide to Primary Residential Mortgage is accurate and current,
you may review and change this information at any time. If you wish to change,
update or even delete any information, please contact us.
Any changes to our privacy promise will be communicated through the Primary
Residential Mortgage website at least 30 days in advance of implementation.
Information collected before changes are made will be secured according to
the privacy policy in effect prior to the change.
SECURITY STATEMENT
Secure web pages. All of the pages on our website that ask for your personal
information are delivered to your browser through HTTPS, a secure server
communications layer. To verify the security of a page, look for the “lock”
icon on your browser in Internet Explorer (or the “key” icon if
using Netscape). Encryption technology. When you send your personal financial
information to Primary Residential Mortgage it is protected by the Secure
Sockets Layer (SSL) system. SSL prevents anyone from intercepting or reading
your personal information by encrypting, or translating the data into a string
of gibberish characters. Only we can decode the encryption.
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